About Us

mspIC is a provider of integrations to the small business space, primarily focused around Managed Service Providers and their product stack. Founded by Joey Undis and Reid Johnston, we strive to provide the best products and services to our dozens of clients worldwide.

 

Started in 2016 as the open-source solution CWSlack, mspIC has grown from a small script that could only pull the summary, company, and contact of a ticket, to a massive all-in-one platform for MSP communication. With the ability to work your tickets entirely out of Slack, it removes the burden of slowness that can come with the ConnectWise Manage product stack.